FAQs
Frequently Asked Questions

We try to address most frequently asked questions here

How do I book a session?

Select Book Now on our website, choose a professional and an available appointment, and complete the requested details. If you are unsure which support to select or need help booking, contact our team.

Can I access counselling through my employer or institution?

If your organisation has a Mindagon program, follow its designated booking process. Eligibility, covered services and session limits depend on the arrangement. Contact your program coordinator or our team if you need help accessing it.

What happens after I book?

Once your appointment is confirmed, you will receive your session details and joining or attendance instructions. Check the date, time and session mode, and contact our team if you need assistance